Saturday, January 19, 2008

Unknown Error (6) When restoring iPhone or iPod touch with iTunes

UNKNOWN ERROR (6) WHEN RESTORING IPHONE OR IPOD TOUCH WITH ITUNES

* Last Modified on: January 18, 2008

* Article: 307120

Issue Or Symptom

When trying to restore your iPhone or iPod touch with iTunes, you may see the following error message: "Unable to restore phone. Unknown error (6)"

Products Affected

* iPhone
* iPod touch
* iTunes 7.3 and later

Solution

Update to the latest version of iTunes. (In iTunes for Windows, choose Help > Check for Updates. On a Mac choose iTunes > Check for Updates .)

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