Wednesday, January 16, 2008

iPhone and iPod touch: If IMAP Mail folders are not visible

IPHONE AND IPOD TOUCH: IF IMAP MAIL FOLDERS ARE NOT VISIBLE

* Last Modified on: January 09, 2008

* Article: 305717

If you sync IMAP mail account settings from your computer to iPhone or iPod touch, and the IMAP folders on your computer are all shown under your Inbox folder, then it might not work as expected on the device.

If this is the case, you may need to specify what is called an IMAP path prefix. You can enter the IMAP path prefix by choosing
Settings > Mail > Account > Advanced > IMAP Path Prefix.


Example of an IMAP mail account that requires a path prefix

ISPs that require IMAP path prefixes usually provide instructions for configuring them, so check with your ISP or network administrator for additional information. KEYWORDS: ktech kiphone kipodtouch Did this article help you?

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