IPHONE AND IPOD TOUCH: "MAILBOX LOCKED" MESSAGE OR PROMPT TO RE-ENTER POP3 EMAIL PASSWORD
* Last Modified on: January 16, 2008
* Article: 307009
Issue Or Symptom
When accessing a POP3 email account from the iPhone or iPod touch and another computer or device at the same time it is possible for one device to be locked out, which can result in either an authentication error or "Mailbox Locked" message.
Solution
The POP3 mail protocol was designed, and is implemented in many cases, to support one connection at a time. If your ISP is not configured for multiple POP connections, then when two different devices attempt to access the mailbox at the same time, both devices may get locked out, or sometimes they will be prompted to enter the password.
Some steps you can take to prevent this from occurring are not leaving your computer's mail application open, and increasing the interval for auto-checking mail on your computer and iPhone or iPod touch. This setting is available on the device by choosing Settings > Mail > Auto-Check. KEYWORDS: ktech kiphone kipodtouch Did this article help you?
It solved my issue...
Tell us what works for you.
It's good, but...
Report typos, inaccuracies, etc.
It wasn't helpful...
Tell us what would have helped. Home > Support
Visit the Apple Store online (1-800-MY-APPLE), visit a retail location, or find a reseller.
Site Map | Hot News | RSS Feeds | Contact Us
Copyright © 2008 Apple Inc. All rights reserved. Terms of Use | Privacy Policy
Wednesday, January 16, 2008
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment